Hr manager - HR Manager Lumen Employee Review

3.0
Jun 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Everything is contingent on your manager. If your manager is great you’ll be happy. They can give you new projects and you can learn a lot. I was lucky that was the case for me. Flex Time off and flex Friday was good.

Cons

The company is going down the drain so I advise everyone to get a new job. They will always lay off their best employees which leaves the company with mediocre talent all competing against each other. Not healthy for anyone. Constant lay offs while hiring executives for a fortune. Kate seems to just wants to hang out with her Microsoft friends. Instead the layoffs are devastating people’s lives, specially as they offer an insulting severance as a way to avoid bad PR. Good company is you want to wake up everyday and worry if have a job or not.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1mo
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Benefits are great, medical coverages are great and there are a few plans to choose from that makes sense for you. Prescription coverage has changed a bit over the years and declined a bit but still within reasonable expectations. The additional perks and benefit services are great, lots of savings and reimbursement options. - teams are great and collaboration is necessary, but easy when you work with great people

Cons

- stability is a large concern for most of the population, as with any transformation and AI focused company there is a gap in the value of people vs. the value of time and money. It never used to be this way.

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