Great opportunity. Gained a great deal of experience. Met a lot of nice people. - Anonymous employee Lumen Employee Review

4.0
May 24, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Qwest has great management. Management has a "hands off" approach but at the same time make themselves available. People are very friendly and welcoming.

Cons

One downside is that we had to report to the office everyday. Other than that, I can't think of anything else.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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