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      Till it was Qwest it was all good enough but since it became centurylink things have chnaged - Senior Software Engineer Lumen Employee Review

      3.0
      Feb 12, 2016
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the feedback i am giving is till it was called Qwest Software Services working for parent company Qwest Telecom. Good Work life balance. Friendly People Smart i mean some very smart people around Good and Timely Bonuses i.e. Variables Flexible Timings

      Cons

      Most of work under .Net were using older technologies, so most of projects gave less learning No work from home Leaves accumulation on monthly basis Clean Room Policy - Projects needing more security used to need people coming inside closed ODC having no phones or paper even.

      Explore other reviews about Lumen

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall great culture and team

      Cons

      Fully remote, not too much interaction with coworkers

      avatar
      Lumen Response
      2w
      Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
      1.0
      Jul 3, 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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