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      Lumen

      Engaged Employer

      Lumen reviews

      Account Manager - Account Manager Lumen Employee Review

      3.0
      Mar 28, 2025
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people working there were generally good to work with

      Cons

      Lack of direction, growth and low pay for the workload

      avatar
      Lumen Response
      1y
      Thank you for sharing your thoughts. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. We're happy to know that you valued the work culture. We wish you all the best with the next step in your career!

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      3.0
      Jul 3, 2026
      Critical operations engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Company provided vehicle Company provided devices Team collaboration You call the shots for vendor oversight If you don’t like it, you have a say Managing without employees Growing exponentially = future opportunities Hybrid work

      Cons

      Process of equipment repair/replace M-F on call Narrow vendor selection list Lazy techs & difficult techs

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