Lumen

Lumen reviews

Lumen Pay - Account Manager Lumen Employee Review

2.0

Apr 23, 2025

Account manager

Recommend

CEO approval

Business Outlook

Pros

Lumen Pays their employees well

Cons

its entirely remote based work

Lumen Response

Thank you for sharing your feedback with us. We need feedback like yours to continue to make Lumen a great place to work. Great to hear that you're enjoying the compensation. We hope you felt comfortable reaching out to your manager to discuss your concerns with remote-based work. Thank you for all that you do at Lumen!

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5.0

Oct 17, 2025

Field technician

Recommend

CEO approval

Business Outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

Lumen Response

8mo

Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.

2.0

Jul 1, 2026

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Remote work, good health insurance

Cons

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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Lumen

Lumen Pay - Account Manager Lumen Employee Review

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