Incompetent Management - Global Account Executive Lumen Employee Review

3.0
Mar 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Good base salary, good network, and some really good peers to work with daily. Health benefits are good.

Cons

Management on the local level is poor. They try to manage based on Sales Force analytics rather than sound sales fundamentals. Promote the entry of bogus opportunities to meet these analytics and then scramble to meet sales objectives. No real sense of direction on their products and services. Limited opportunity to work remote even for outside sales and above quota.

Explore other reviews about Lumen

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- lots of growth opportunities - great management

Cons

- slow paced days but then really busy busy days

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Lumen Response
4mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day. We recognize that workload balance can be challenging. We're dedicating resources to showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We're glad to hear that you value our growth opportunities and management. Thank you for the work you do with us, we're happy to have you on the team!
1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is only pro

Cons

So many issues. No raises. Layoffs everywhere. When those happen you have to do extra work (no additional pay) Toxic culture Leaders are DINOSAURS who should be cut. C suite delusional on growth expectations Run away from this place and don’t ruin your career.

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