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      Lumen

      Engaged Employer

      Lumen reviews

      Not a 4000 person company anymore...can't run a 45k employee company like that - Anonymous employee Lumen Employee Review

      2.0
      Jun 22, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable, and financially sound. Growing through acquisition. Top management competent in steering towards future financially. Top management is in it for the long haul, and seems very comitted.

      Cons

      "Old boy" club still runs the company like they did when it was much smaller, and are naive to the fact that new employees from acquisitions don't feel part of the team. Extrordinarily weak HR department. Executive approval required for almost everything, which grinds new progress to a halt. Prior acquisitions not really integrated prior to Qwest merger. Pay cuts accross the board so that the new acquisition employees don't make too much more than the folks down in the Monroe HQ.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      15h
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      15h
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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