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      Lumen

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      Lumen reviews

      Hellecom - Enterprise Account Executive Lumen Employee Review

      2.0
      Aug 11, 2025
      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits package was at least decent Their core network (at least the Level3 backbone) is well engineered.

      Cons

      -Low salary for the market -Old building with no amenities -Everyone in telecom has a preconceived notion of Lumen, most of them negative -Customer billing is a mess -Still have not combined Level 3, Global Crossing, Qwest, CenturyLink, Time Warner Telecom networks in a way that makes sense -Management is very old school

      avatar
      Lumen Response
      10mo
      Thank you for taking the time to write a review. We need feedback like yours to learn how we can improve. Lumen believes in helping everyone reach their full potential by providing the necessary resources our employees need to succeed. We're disappointed to hear that your experience didn't reflect that. We wish you all the best with the next step in your career, and we appreciate the hard work you did with us at Lumen.

      Explore other reviews about Lumen

      5.0
      May 15, 2026
      Data engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Culture very good people

      Cons

      Tech stack is a little shaky

      avatar
      Lumen Response
      1mo
      Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      3d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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