An awesome place to work, great people, great skill, great challenges and great rewards - Anonymous employee LumenVox Employee Review

5.0
Jun 14, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company really goes out of its way to look after its employees, with Starbucks coffee, stocked kitchens, holiday parties and very comfortable places to work. The owner really cares about people, and helping people succeed

Cons

It's sometimes difficult to keep up with the fast pace of technology used by the company

Explore other reviews about LumenVox

5.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Get to work remotely with smart and friendly people. Good work culture and I like that employees are spread out over the U.S. and other countries.

Cons

Not many cons to working at LumenVox. Maybe if we got to get together more often in person.

1.0
Jun 18, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Pay/benefits are okay. -Great people, mostly. -Enormous opportunity, if...

Cons

-Does not have a truly market-ready voice biometrics offering, though the speech software is rock solid. Neither are receiving enough resources or focus to overcome the accumulated technical debt. Despite this, LumenVox has more sales and marketing employees than developers and engineers. -Many ICs outside of sales are "matrix managed", leading to conflicting priorities and stress. -Extremely top-heavy company structure, if you can get someone to give you an accurate org chart. Consequently, ICs are micromanaged. -CEO eager and motivated but unfocused. Only pays attention when hearing what he wants to hear. Perceived by most employees as being in the way of progress as opposed to an agent of it. Tends to take the cheapest way out. Falls for the sunk cost fallacy frequently. -Lack of strategic focus -- the ASR/TTS side of the business treated separately from the VB side. Business focus shifts between them frequently, engineering is expected to follow. Neither platform is receiving the investment needed to become technically competitive.

4
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