Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumistry

      Engaged Employer

      Lumistry reviews

      Wasn't The Best Career Move - Client Services Lumistry Employee Review

      2.0
      Aug 16, 2024
      Client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are generally nice, but not working with the cream of the crop. Def some really smart people there but they do tend to get drowned out by incompetent leaders.

      Cons

      Employees: Most are just there for the below industry standard pay. Leadership: I have to be careful here—"below industry standard" is a dog whistle. Their People Ops is more focused on responding to reviews with straight lies and gaslighting (as if we didn’t work there and experience what we did) rather than actually addressing what ex-employees are telling them. To debase your company, yourself, and your role that way baffles me. To each their own, right? You’re definitely below industry standard in pay, so just own it and move on. Pay: The other reviews are accurate. I was paid $12K less than most in this demographic, even after negotiating for more. Company Work Environment: It was a very laid-back office, with not many people present, even on hybrid days. The environment was pretty inclusive. People are generally nice, although some team leads feel the need to involve themselves in things that have nothing to do with them. There’s that old adage, "Here to show up and show out," but not in a good way. They double down when called out. Promotions: This is where it gets bad. They promote unqualified people over qualified ones because they accept lower pay. I saw it happen at least three times before I left earlier this year. Unlimited PTO: It’s great, until it’s not. They have around six people who abuse this policy without any consequences. How can you abuse unlimited PTO? By leaving all your work for your teammates. Benefits: It’s just insurance—no great compensation packages, no equity, nothing. Market Positioning: They are selling bad products to broke retail pharmacy owners. However, they’ve managed to create some decent strategic partnerships to help improve their current products. Sales Reps: They were constantly lying to prospects about our product capabilities and integrations. Overall: It’s not the best place if you’re established in your career, but it’s a decent starting point for a first job out of college. It’s a good place if you’re not an over-achiever and just want a paycheck. It’s a great place to work if there’s nothing else out there.

      avatar
      Lumistry Response
      1y
      Thank you for taking the time to share your feedback. We sincerely value all input, as it helps us identify areas where we can improve and grow as an organization. We’re glad to hear that you found the office environment inclusive and appreciated some aspects of your time at Lumistry. At Lumistry, we are committed to fostering a culture where every Team Member feels valued, included and has the opportunity to grow personally and professionally. We understand that competitive compensation is a key part of that and we align our pay structure with industry standards as defined by our participation in salary surveys such as Culpepper. We also recognize the importance of promoting based on merit and experience and are continually refining our processes to ensure fairness and transparency. Positions are posted and interested parties are encouraged to apply. We strongly believe in promoting from within whenever possible. Our Interview process for internal candidates includes reviewing past performance, initiative and fit for the new role. Your feedback regarding our People Operations and how we respond to employee reviews is especially important. Our intention is always to listen and learn. We conduct multiple engagement activities annually where we seek input for our Teams on how things are transpiring with our Employee Experience. From the feedback we receive, we develop Action Plans to address opportunities for improvement. We are dedicated to making Lumistry a place where everyone can thrive, whether they are just starting their career or are well-established in their field. We appreciate your candor and thank you for completing a review. If you have any more insights or if you’re open to a further conversation, we would welcome the opportunity to learn more. Thank you again for your time at Lumistry and for your valuable feedback.

      Explore other reviews about Lumistry

      5.0
      Jun 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lumistry has made meaningful progress over the last several months. Leadership is actively working to break down silos, improve cross-functional collaboration, and create better alignment across teams. There is a noticeable sense of momentum in the business, with new products, partnerships, and initiatives creating optimism about the future.

      Cons

      there is a lot happening at once. Priorities continue to evolve as the business scales, which can create competing demands on teams. Continued focus on prioritization and communication

      1.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people. Some really great people work there still and used to work there.

      Cons

      Burnout is everywhere. Priorities constantly change, expectations are unclear, and people are expected to just figure it out. Deadlines are missed because teams are pulled in too many directions at once. Layoffs and restructures happen so often that uncertainty becomes part of the job. Decisions feel rushed, communication is poor, and every new change seems to create more work and more stress. Benefits have steadily gotten worse while workloads continue to increase, and meaningful raises are hard to come by despite taking on more responsibility. Leadership says a lot of good things, but it's hard to take those messages seriously when people are constantly stretched thin, burned out, and worried about what's coming next.

      4
      See reviews by: Helpful|Rating|Date|All
      Related searches: Lumistry jobs | Lumistry salaries | Lumistry benefits | Lumistry interviews
      Lumistry reviewsLumistry Client Services reviewsLumistry review