Timely pay overshadowed by dysfunctional leadership and silos - Sales Representative Lumos Fiber Employee Review

1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

You get paid on time.

Cons

Many. A very disfunctional leadership group. The departments are highly siloed. They have not been able to really work well with T Moble. That part is a cluster. Specifically the VP sales of ran her last company into bankruptcy. The CEO is an empty suit.

avatar
Lumos Fiber Response
1mo
We appreciate you taking the time to share your views. Effective leadership and clear direction are foundational to Lumos' success, and we recognize that each team member’s perspective helps us grow. Your feedback is an important part of our commitment to continuous improvement in leadership practices. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com

Explore other reviews about Lumos Fiber

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is the best

Cons

Isolation can be lonely at times

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive peers and lower level management

Cons

The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.

See reviews by: Helpful|Rating|Date|All