Does Lumos Fiber pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumos Fiber employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Lumos Fiber. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Lumos Fiber?

47% of Lumos Fiber employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumos Fiber 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Lumos Fiber?

Project Manager (4) , Technician (3)

What are the pros of working at Lumos Fiber according to real employee reviews?

"Worked with some really great people and miss them." ((in 6 reviews)); "Benefits are good." ((in 4 reviews)); "Great team and good compensation." ((in 3 reviews))

What are the cons of working at Lumos Fiber according to real employee reviews?

"Lumos Fiber has a clueless leadership that has no clear directions for the company." ((in 2 reviews))

What are the top reviewed Lumos Fiber locations?

Waynesboro , High Point , Charlotte , Daleville , Lynchburg , Richmond , Roanoke , Winston-Salem , Richland , Remy , Carolina

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Lumos Fiber reviews

As Usual Do Nothing Management Posts Glowing Reviews For Themselves - Anonymous employee Lumos Fiber Employee Review

1.0

Jul 29, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place to work until some idiot promoted a know nothing manager to another position that he has no clue about. How can someone with no knowledge of outside plant workings come in and terminate people,be shown why there was an honest mistake made and still not fix there mistake. Thank goodness for Karma.

Cons

As you read these reviews you can see that the workers tell there side and the kiss up managers like *** ***** post great reviews to hide there do nothing actions.

Lumos Fiber Response

Your feedback is important, and we thank you for sharing your experiences. At Lumos, we are committed to fostering a positive and inclusive workplace environment. Perspectives like yours help us continually evaluate and enhance our efforts to support employee engagement and satisfaction. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com

Explore other reviews about Lumos Fiber

5.0

Jun 11, 2026

Fiber planner

Recommend

CEO approval

Business Outlook

Pros

Remote work is the best

Cons

Isolation can be lonely at times

3.0

May 29, 2026

Service operations technician

Recommend

CEO approval

Business Outlook

Pros

Supportive peers and lower level management

Cons

The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.

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Jobs at Lumos Fiber

Network Support Specialist

High Point, NC

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OSP Project Coordinator

IT Jr. Engineer - Support Technician

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As Usual Do Nothing Management Posts Glowing Reviews For Themselves - Anonymous employee Lumos Fiber Employee Review

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