Feels like family - Anonymous employee Lumos Fiber Employee Review

5.0
Nov 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is very family and team oriented. Teams work together across the organization. On my team, we are encouraged to reach out to others to collaborate on the completion of tasks and jobs. Like most families/teams, there are differences of opinions but you generally feel it's OK to share your ideas. Leaders at all levels including executives and CEO tend to be accessible. Lumos offers flexibility in most of positions. I am able to work remotely when necessary. Offers a better work/life balance than I've had with other companies. The company has a new employee appreciation program that sends out random gifts to all employees at different times of the year plus birthdays and anniversaries. If you don't like the first gift, you are able to trade for something more suitable. Gifts range from gift cards, spa treatments, dinners to weeklong trips. The agency the company uses will even make reservations for you. We LOVE this program.

Cons

Challenges associated with growth. Company does not have all the systems in place for easy integration. There is an project underway but just not there yet and can be frustrating at times. A smaller organization means career growth opportunities aren't always available.

Explore other reviews about Lumos Fiber

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is the best

Cons

Isolation can be lonely at times

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive peers and lower level management

Cons

The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.

See reviews by: Helpful|Rating|Date|All