Solid company, but room for improvement - Anonymous employee Lumos Fiber Employee Review

4.0
Nov 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to telecommute CEO is trustworthy, honest and great businessman Growing quickly--bought two companies this past year and looking to acquire more! Nice bonus on annual basis (profit-based)

Cons

Some feel only Data side of the company (leaving residential and admin-corp) are left out for consideration of growth, recognition, promotions...since data sales are the execs focus. Benefits package could always be padded more, like vacation days, less monthly premium, more opportunity for training. Company is caught in used to be small--starting to become much bigger size company attitude and care of employees Too much focus on profit/bottom line at times...more balance is needed. Compensation is low compared to other cities--they take advantage of the small city people are "stuck in" to work unless willing to commute for more pay; yet, they want the same caliber and commitment.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is the best

Cons

Isolation can be lonely at times

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive peers and lower level management

Cons

The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.

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