Does Lumos Fiber pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumos Fiber employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Lumos Fiber. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Lumos Fiber?

47% of Lumos Fiber employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumos Fiber 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Lumos Fiber?

Project Manager (4) , Technician (3)

What are the pros of working at Lumos Fiber according to real employee reviews?

"Worked with some really great people and miss them." ((in 6 reviews)); "Benefits are good." ((in 4 reviews)); "Great team and good compensation." ((in 3 reviews))

What are the cons of working at Lumos Fiber according to real employee reviews?

"Lumos Fiber has a clueless leadership that has no clear directions for the company." ((in 2 reviews))

What are the top reviewed Lumos Fiber locations?

Waynesboro , High Point , Charlotte , Daleville , Lynchburg , Richmond , Roanoke , Winston-Salem , Richland , Remy , Carolina

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Lumos Fiber reviews

It was once a great place to work - Anonymous employee Lumos Fiber Employee Review

1.0

Jul 26, 2013

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co workers are friendly Employees do their best with the limited resources they are given

Cons

No direction from middle management. Employees are always on edge because management will fire people with no warning. Management has created a hostile work environment. Customers are very unhappy because of missed installs and miscommunications within the company. New management team had made some unethical decisions regarding existing customers The "customer first" motto could not be farther from the truth from managements standpoint.

Lumos Fiber Response

Thank you for sharing your feedback. At Lumos, we’re committed to building strong, supportive leadership at every level, and feedback like yours plays an important role in helping us get there. We value all perspectives as we continue to grow and improve. If you’re open to sharing more, we’d welcome the conversation—feel free to reach out to us directly at recruitingteam@lumosfiber.com.

Explore other reviews about Lumos Fiber

5.0

Jun 11, 2026

Fiber planner

Recommend

CEO approval

Business Outlook

Pros

Remote work is the best

Cons

Isolation can be lonely at times

3.0

May 29, 2026

Service operations technician

Recommend

CEO approval

Business Outlook

Pros

Supportive peers and lower level management

Cons

The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.

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Jobs at Lumos Fiber

Network Support Specialist

High Point, NC

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OSP Project Coordinator

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High Point, NC

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OSP Construction Project Engineer

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