Does Lumos Fiber pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumos Fiber employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Lumos Fiber. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Lumos Fiber?

47% of Lumos Fiber employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumos Fiber 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Lumos Fiber?

Project Manager (4) , Technician (3)

What are the pros of working at Lumos Fiber according to real employee reviews?

"Worked with some really great people and miss them." ((in 6 reviews)); "Benefits are good." ((in 4 reviews)); "Great team and good compensation." ((in 3 reviews))

What are the cons of working at Lumos Fiber according to real employee reviews?

"Lumos Fiber has a clueless leadership that has no clear directions for the company." ((in 2 reviews))

What are the top reviewed Lumos Fiber locations?

Waynesboro , High Point , Charlotte , Daleville , Lynchburg , Richmond , Roanoke , Winston-Salem , Richland , Remy , Carolina

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Lumos Fiber reviews

Over worked - Installation Technician Lumos Fiber Employee Review

1.0

Apr 5, 2023

Installation technician

Recommend

CEO approval

Business Outlook

Pros

No pros here unless you don’t like time for yourself.

Cons

Overworked and under paid. Constantly working saturdays and overtime.

Lumos Fiber Response

Thank you for taking the time to share your feedback. We genuinely appreciate hearing from our team members and take your perspective seriously. At Lumos, we strive to support a healthy and manageable workload, and your comments help us reflect on where we can improve. We’re always looking for ways to better support our team, and feedback like yours plays a key role in that process. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com

Explore other reviews about Lumos Fiber

5.0

Jun 11, 2026

Fiber planner

Recommend

CEO approval

Business Outlook

Pros

Remote work is the best

Cons

Isolation can be lonely at times

3.0

May 29, 2026

Service operations technician

Recommend

CEO approval

Business Outlook

Pros

Supportive peers and lower level management

Cons

The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.

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Jobs at Lumos Fiber

IT Jr. Engineer - Support Technician

High Point, NC

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Service Operations Specialist

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Over worked - Installation Technician Lumos Fiber Employee Review

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