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      Lumos Fiber

      Engaged Employer

      Lumos Fiber reviews

      Great company to work for - Network Support Technician Lumos Fiber Employee Review

      4.0
      Apr 21, 2023
      Network support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your voice is heard here at Lumos. Supervisors/Managers will take your input and put it to good use! Everyone is here to support you if you ever have any questions or issues. This company truly cares for it's customers and employees.

      Cons

      Can get really busy at times

      Explore other reviews about Lumos Fiber

      5.0
      Jun 11, 2026
      Fiber planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work is the best

      Cons

      Isolation can be lonely at times

      3.0
      May 29, 2026
      Service operations technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive peers and lower level management

      Cons

      The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.

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