Does Lumos Fiber pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumos Fiber employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Lumos Fiber. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Lumos Fiber?

47% of Lumos Fiber employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumos Fiber 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Lumos Fiber?

Project Manager (4) , Technician (3)

What are the pros of working at Lumos Fiber according to real employee reviews?

"Worked with some really great people and miss them." ((in 6 reviews)); "Benefits are good." ((in 4 reviews)); "Great team and good compensation." ((in 3 reviews))

What are the top reviewed Lumos Fiber locations?

Waynesboro , High Point , Charlotte , Daleville , Lynchburg , Richmond , Roanoke , Winston-Salem , Richland , Remy , Carolina

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Lumos Fiber reviews

Clueless leadership, no direction for the company - Project Manager Lumos Fiber Employee Review

Q: What are the cons of working at Lumos Fiber according to real employee reviews?

"Lumos Fiber has a clueless leadership that has no clear directions for the company." ((in 2 reviews))

1.0

Dec 18, 2024

Project manager

Recommend

CEO approval

Business Outlook

Pros

At least most of my co-workers are competent.

Cons

Lumos Fiber has a clueless leadership that has no clear directions for the company. The leaders are actually experienced people in the industry, so I'm puzzled why they're basically useless here. They're probably too lazy to do anything noteworthy for this company. They're content with how things are, while employees have no room for growth and opportunities for advancement.

Lumos Fiber Response

We appreciate you taking the time to share your views. Effective leadership and clear direction are foundational to Lumos' success, and we recognize that each team member’s perspective helps us grow. Your feedback is an important part of our commitment to continuous improvement in leadership practices. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com

Explore other reviews about Lumos Fiber

5.0

Jun 11, 2026

Fiber planner

Recommend

CEO approval

Business Outlook

Pros

Remote work is the best

Cons

Isolation can be lonely at times

3.0

May 29, 2026

Service operations technician

Recommend

CEO approval

Business Outlook

Pros

Supportive peers and lower level management

Cons

The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.

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Jobs at Lumos Fiber

OSP Project Coordinator

Sr. FP&A Financial Analyst

Supervisor - Service Operations

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Clueless leadership, no direction for the company - Project Manager Lumos Fiber Employee Review

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