This was the biggest circus I've seen in this industry - Anonymous employee Lumos Fiber Employee Review
2.0
Mar 28, 2025
Anonymous employee
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Worked with some really great people and miss them.
Cons
This company will squeeze every last drop of blood out of you if it means they make money. The hours you will work will easily exceed 70 hours a week + weekends but they pay they offer is an industry-low level. There is no time to do anything else in your personal life. After my experience with Lumos Fiber, the real question for me is how are they still in business?
Lumos Fiber Response
1y
Thank you for taking the time to share your feedback. We genuinely appreciate hearing from our team members and take your perspective seriously. At Lumos, we strive to support a healthy and manageable workload, and your comments help us reflect on where we can improve. We’re always looking for ways to better support our team, and feedback like yours plays a key role in that process. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com
The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.
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Lumos Fiber reviews FAQs
According to anonymously submitted Glassdoor reviews, Lumos Fiber employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Lumos Fiber. This rating has decreased by 14% over the last 12 months.
47% of Lumos Fiber employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lumos Fiber 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.