They are extremely focused on profits and they refuse to hire enough people to do the job. Upper levels of management do not care about well-being of employees. The workload is very heavy and monotonous, but the pay is laughable for the talent and work expected from employees. Very bad place to work. People are quitting because of mental health.
Lumos Fiber Response
1y
Thank you for taking the time to share your experience. At Lumos, we strive to create an environment where all employees feel supported, heard, and empowered in their roles. We understand that workload balance, compensation, and well-being are critical to long-term success for both our team members and the business.
Your feedback is a valuable part of our ongoing efforts to improve, and we’re committed to listening and learning from it. If you’re open to continuing the conversation or providing more detail, we welcome you to reach out to us directly at recruitingteam@lumosfiber.com.
The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.
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Lumos Fiber reviews FAQs
According to anonymously submitted Glassdoor reviews, Lumos Fiber employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Lumos Fiber. This rating has decreased by 14% over the last 12 months.
47% of Lumos Fiber employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lumos Fiber 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.