Feels like you are just a very small cog in a very big wheel - Project Manager Lumos Fiber Employee Review

1.0
Jun 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Most of the worker-level people are great.

Cons

They are extremely focused on profits and they refuse to hire enough people to do the job. Upper levels of management do not care about well-being of employees. The workload is very heavy and monotonous, but the pay is laughable for the talent and work expected from employees. Very bad place to work. People are quitting because of mental health.

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Lumos Fiber Response
1y
Thank you for taking the time to share your experience. At Lumos, we strive to create an environment where all employees feel supported, heard, and empowered in their roles. We understand that workload balance, compensation, and well-being are critical to long-term success for both our team members and the business. Your feedback is a valuable part of our ongoing efforts to improve, and we’re committed to listening and learning from it. If you’re open to continuing the conversation or providing more detail, we welcome you to reach out to us directly at recruitingteam@lumosfiber.com.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is the best

Cons

Isolation can be lonely at times

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive peers and lower level management

Cons

The insurance is outrageous. The pay is not competitive or transparent, there appears to be no real pay scale, or top pay for technicians. The annual merit review process is a waste of everyone’s time because merit based raises are based on pre-determined budgets and “no one can exceed expectations”.

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