Decent Company to work fore - Physical Therapist Luna Physical Therapy Employee Review

Thank you for your review. We are glad to hear that you find the scheduling and care model beneficial! Regarding compensation for cancellations, this is a challenging area for many companies, as recovering fees from patients is notoriously difficult. As a result, most choose not to provide a cancellation rate for per-diem therapists or independent contractors. For Luna, the $95 fee is intended to deter patients from canceling. Unfortunately, cancellations still occur, and while we strive to mitigate the impact, Luna incurs significant losses overall, even when the cancellation fee is applied and collected. Nevertheless, we are committed to respecting therapist time and shoulder the majority of the loss in support of our clinicians while working with patients to minimize cancellations. Thank you for your understanding, and we look forward to continuing a meaningful partnership to deliver the best care!