Pros
Luna genuinely believes in its mission—and it shows. The company is actively working to move the physical therapy profession forward by offering more autonomy, flexibility, and alternatives to the burnout caused by productivity-driven care. I especially appreciate that Luna hires PTs like me into non-clinical roles and consistently seeks out our feedback to make the product better. It’s empowering to feel heard and to know the company values clinicians’ perspectives. On a team level, my direct manager stands out as one of the best I’ve worked with. She’s supportive, approachable, and leads with empathy—always checking in and asking how she can help, especially during challenging times. She creates an environment where people feel respected and motivated, not micromanaged. Her leadership makes me want to go above and beyond, not out of pressure, but because I genuinely want to support someone who supports me. That kind of leadership is rare and something I think more teams should strive for. The overall culture is casual, positive, and collaborative. Jokes fly in company all-hands meetings and Slack threads, and it’s refreshing to work somewhere that doesn’t take itself too seriously while still being focused and driven. Leadership at all levels, including the C-suite, feels approachable and grounded.
Cons
At times, the company can feel a bit siloed, with communication and collaboration happening more within teams than across them. We recently lost a highly talented individual who consistently went above and beyond. It felt like a missed opportunity, as they could have done even more for Luna had their contributions been fully recognized. That said, I know Luna is actively working on improving performance reviews and career development pathways, and I’m hopeful that we’ll get better at recognizing and retaining top talent.