Amazing pay, amazing company, amazing job but improvement is required for Lush. - Sales Assistant Lush Employee Review

4.0
May 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Amazing pay (same for 16-year-olds right up to 30+) amazing staff where I worked, super fun and caring team that had no bitchiness whatsoever! Paid training and in-depth training. 50% off all products. Good team.

Cons

A lot, a lot to take in. It’s like revising for exams and everyday is an exam. Sometimes pressured to approach customers, although the customers can be incredibly rude at times, it’s still a bit of a pain. They don’t keep promises. Can work right up to midnight at times.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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