Horrendous employer - Assistant Sales Manager Lush Employee Review

1.0
Jun 2, 2018
Recommend
CEO approval
Business Outlook

Pros

You go home stinking like you’ve spent the day in a cheap brothel

Cons

The shop stinks so bad it makes you nauseous. The senior management team haven’t got a clue what their doing They actively seek to alienate customers Marketing leaves a great deal to be desired Pay is rubbish The store stinks.... opps I already said that... but it really does

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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