Overall positive experience, a great team - Anonymous employee Lush Employee Review

4.0
Aug 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun people to work with overall, 50% discount including spa treatments, friendly environment with great customers, free testers, mostly supportive management, learn about interesting campaigns, always come home smelling nice!

Cons

Half an hour break is not long enough as it is much more demanding than the average retail job. One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help. Although rest of supervisors were great

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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