Very positive - Anonymous employee Lush Employee Review

4.0
Apr 25, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly team, good training, lots of free/discounted stuff They encourage you to use all the products by giving you a lot of them to try for free, when new products come through staff can try them themselves. Gives you a good and honest sense of what you’re selling

Cons

Can be too pushy with talking to customers, felt like I wasn’t letting customers browse and breath when management would tell us to approach people too often

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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