Don't waste you time - Anonymous employee Lush Employee Review

1.0
Nov 25, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong teamwork. Self-motivated, not via any inspirational leader. You have to stick together through the various nightmares.

Cons

Too many to list. The nightmare starts at the top & filters through all higher managers. None of the values are true. There is no training, no responsible leaders, no ownership from managers, no maturity or experienced leaders. Just a lot of lost people with no idea what is going on or what to do next

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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