Great Casual Job - Sales Associate Lush Employee Review

3.0
Jun 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Discount, Store Management been given the opportunity to make decisions for their stores rather than strict direction from Head Office and a great team to work with. Great that they continue to pay Sunday penalty rates alongside any further awards/pay increases.

Cons

Employee dissatisfaction and less opportunity for growth due to the current climate. The work place can become easily toxic and it can be hard to strike a work life balance. Management is absolutely not paid as high as they should be with the work load and expectations set by Head Office.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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