Lots of creative opportunities, great people and a casual creative workspace - Graphic Designer Lush Employee Review

5.0
Sep 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Lots of creative opportunities, great people and a casual creative workspace. There's always new creative changes in the company. A majority of people at Lush have been brilliant, even the director level and founders are approachable good people that really care about what they do. A large company like this that has values can often be accused of greenwashing or using ethics for marketing; but from the inside I can see that everyone here genuinely believes in doing good and making the world a better place.

Cons

Along with being a creative company can come disorganisation and faff in every project. There has also been a lack of expertise at time as the 'brand' side of the company has chosen to prioritise hiring generalists over specialists; although giving creatives from shops other opportunities is honestly brilliant training and guidance for skilled work would have saved heart ache for a lot staff that ended up not finding there place working at Lush and eventually loosing there jobs in reorganisation.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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