Great place to work generally, just depends on store management - Seasonal Sales Advisor Lush Employee Review

4.0
Oct 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Lots of thorough training Staff discount/perks were very good For the most part lovely colleagues

Cons

I felt that one particular member of management was negative towards me, and I heard from other permanent members of staff that this was common behaviour from this person towards temporary staff and they became kinder towards you if you were to become permanent. I found them to be condescending and occasionally passive-aggressive and made me actively dislike being around them.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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