Cliqueish and Unprofessional - Brand Ambassador Lush Employee Review

3.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Engaging and interesting product training Free samples Young and vibrant team

Cons

The management for the outlet I was at was really clique-ish and often played favourites. It's easy to feel isolated from the rest especially if you're not extroverted or the same type of people. Also felt very pressurised, because part timers need to commit at least 3 days a week regardless if they have school commitments. We are part timers for a reason.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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