A wonderful company to have on your CV, that thrives to do good, but falls short in looking after employees. - Marketing Communications Manager Lush Employee Review

3.0
Apr 9, 2021
Recommend
CEO approval
Business Outlook

Pros

- Fights for causes and those less fortunate - Raises money and donates money to fantastic organizations - Creates wonderful products - Aims to always do good

Cons

- Completely overworked - Not enough staff for the workload or expectation of leadership and execs - Poor leadership with people in power not qualified - Falls short on what it preaches (cases of racism, bullying etc.) - So many internal politics - Absolutely no focus on mental health or wellness for staff

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

See reviews by: Helpful|Rating|Date|All