Promised the world at interview and delivered less than minimum standard performance - Senior QA Engineer Lush Employee Review

1.0
Jul 14, 2022
Recommend
CEO approval
Business Outlook

Pros

50% discount straight forward interview process most people very friendly

Cons

Key processes and fundamentals much needed. there seems to be no standards in place and the company feels to be 'winging it' Interviews no-where near technical enough, was like being interviewed for a sales position, no technical work at all, no tests or demonstrations, asked questions no-one could answer functional work left to a small handful of people who literally keep the business afloat some developers have adopted dangerious working practices they would cause serious problems elsewhere major lack of comms between the teams a get it done as fast as possible mentality

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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