Toxic - Sales Associate Lush Employee Review

1.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

You get a lot of free products!

Cons

The Lush working environment is portrayed as this healthy, inclusive, working space. In every sense it is not. There is no diversity in the hiring process nor in moving people up. Oppertunities are offered and retracted or forgotten about. Managers and staff are extremely clique-y to a point that that's where promotions are held. Mental health is treated as an inconvinience. This was the most toxic, cruel, and soul crushing job I've ever had....and it was PART..TIMEEEEE....

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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