Staff are great its managers - Supervisor Lush Employee Review

1.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Free product's, hour breaks,great staff

Cons

No communication between staff and store manager Worked here for 8 months and I have to say I loved the team I worked with in regards to sales assistants and supervisors and the assistant manager was amazing but the store manager you don't see from one end of the week to another when you do see her she's a tyrant on the floor, expects miracles in regards to sales and is constantly on your back about approaching customers and targets and doesn't listen to staff needs in regards to hours i was doing clopens atleast once a week which is tough when you finish at 9:30pm and have to be in for 8:45 am and you still have to go home eat and travel. Its not worth the money at all doing 32 hours work and 16 hours travel a week burns you out on top of that with monthly pay on 32 hours which is the most they offer you only come out with like peanuts. If you can live of that for a month it would be a miracle

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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