nice, fun, easygoing - Sales Assistant Lush Employee Review

5.0
Jul 6, 2023
Recommend
CEO approval
Business Outlook

Pros

i like working here a lot, all of the staff are very team orientated, and very good listeners and communicators. especially management. you get lots of support if you need it, and even if you dont ppl still look out for u on a day to day basis. the training is great if you dont know a lot about lush going in, your given help with learning about all the products and ethics of the company.

Cons

it can be a bit hard having to ensure all customers are checked in with if youre not especially a social or talkative person. you are also required to memorise and learn the ins and outs of a lot of products and ranges, a lot of which comes and goes very fast which can be hard if youre new to lush products

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

See reviews by: Helpful|Rating|Date|All