Avoid - Anonymous employee Lush Employee Review

1.0
Sep 15, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ You will meet some lovely and talented people + 50% discount + Remote working

Cons

- People leave almost weekly. I've never seen a software company with such high turnover. - Talented people generally have their expertise ignored and slowly become apathetic. - Prepare to make software for the owners, definitely not the customers. - Leadership clearly don't know how to run a software company and struggle with basic structures, practices and even terminology. - Expect your standards to drop. Speed trumps quality and all the ethical standards are just empty words. You'll be embarrassed by what you have to release and even more embarrassed when management are excited and think it's something to boast about. - You will break the law. It will be considered acceptable if it means releasing faster. Who needs to follow data protection and accessibility laws when you're sticking it to big tech. - Deadlines will be dictated with no engineering input and not discussed. You will be expected to work overtime to meet these. - Toxic positivity is rampant. Don't say anything bad it'll be denied, ignored or you'll mysteriously disappear. - Bonus became sales driven but leadership make decisions that damage sales. What company shuts down/insults/obstructs their own site?

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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