Pros
The West Edmonton Mall shop in particular is nothing short of a joke. The current manager, has no spine whatsoever. What a lovely woman , but you have no business in managing anything. Your MIT, even worse. Incompetent doesn’t even begin to describe this store. If you’re looking for a job to loathe, and turn you into the worst version of yourself, make sure you apply to the West Edmonton Mall location. The whole thing is a sinking ship. This store needs to dissolve because I don’t think there is any saving it. Your “leaders” should not even legally be allowed to own a fish, let alone manage a group of actual people. Borderline abusing the few employees who aren’t a train wreck and making them take on a work load of 3 people, and rewarding them a nicely wrapped gift of NOTHING for it. You could call out 2 seconds before the start of your shift several times a month and no one will bat an eye and every employee who is actually capable of doing their job will suffer for it. The memes about LUSH employees exist for a reason. Someone will literally wake up and decide their chakras didn’t align that day and call in to work. Uh oh- a customer had attitude? Better go cry about it in the back room for an hour and then go home. Working here was a fever dream- I actually could not believe my eyes and ears every single day I walked through those doors. They actively seek out employing people who are barely functional human beings.
Cons
Hmm, let’s see… everything was terrible!