50/50 - Stock Assistant Lush Employee Review

2.0
Jan 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee discount Free spa treatments when staff were in training Some of the people I worked with were genuinely some of the nicest people I’ve ever met. VM nights were always enjoyable Finishing early if you was on a delivery

Cons

Lack of opportunities for individuals to progress, I knew people that worked at Lush for 5+ years and were never given the opportunity to progress or expand their skill set. Some managers lacked people skills and generally empathy which meant sensitive matters weren’t dealt with in the best way. Unsociable hours. Toxic work culture. Your opinion isn’t respected nor valued. Lack of communication between head office/managers and staff members. Lack of consideration of people’s mental and physical well being

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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