Good company but many inconsistencies. - Supervisor Lush Employee Review

3.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

- 50% Discount - Generally friendly staff and working environment - Opportunities to showcase skills - Opportunities to move around in the company. - External Training - Free products - Does a lot for Charity - Can actually have a chat with people without feeling like you have to force sales down their throat. - Rotas done 4 weeks in advance so can plan personal life however this isn't the case for all stores.

Cons

-High expectations from head office with regards to customer service that many customers don't enjoy. - Inconsistencies with management. - Can be favouritism - Small team means that if there are disagreements it can make things uncomfortable. - No area managers so if things go wrong in stores it has to get really bad before anyone notices. - Some things from head office come across as disorganised and rushed.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits Great discounts on items(50% off) Amazing diversity and inclusion Great values and culture

Cons

Not many opportunities for advancement

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