Good company but falls short - Senior Customer Service Specialist Lyft Employee Review

3.0
Aug 21, 2019
Recommend
CEO approval
Business Outlook

Pros

The majority of the company culture is enjoyable to work in. Open working spaces, casual work clothes environment, and benefits to keep you baited in. Eg. Medical coverage and food on site.

Cons

Management fails to support teams, the pay structure is below other companies and the promotion track is unclear with lots of bias promotions to people who have ins.

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

super fun and work was impactful

Cons

my team was remote so it was hard to connect

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You can easily make $20 an hour working when you want.

Cons

Sometimes there are unexpected slow times you count on and don't make your goal. Also have to get used to GPS and be proactive with directions

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