Great benefits, so-so job - Customer Experience Associate Lyft Employee Review

4.0
Apr 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Incredible benefits, dogs in the office, great snacks, awesome people

Cons

Metrics make associates feel micromanaged, unclear tracking of metrics, performance depends on reviews from angry customers, poor handling of important team matters

Explore other reviews about Lyft

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many opportunities to make impact.

Cons

This scope does come at the cost of intense working hours

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You can easily make $20 an hour working when you want.

Cons

Sometimes there are unexpected slow times you count on and don't make your goal. Also have to get used to GPS and be proactive with directions

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