Great experience with a few bumps! - Operations Lead Lyft Employee Review

3.0
Oct 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, luxury to network with other leaders in the company, travel perks that were lenient at one point, and a lot of personal development opportunities.

Cons

A lot of thought leaders but with poor execution, that's from top leadership all the way down to ground leaders. It seemed like it was hard to get everyone to speak one universal language to carry a cohesive mission, especially with so many business lines at one point (contract drivers, rentals, bikes and scooters, driver centers). A lot of people took on more work than they should and a lot of people skated by without others noticing. It was difficult to work without alignment and not knowing which vertical your team falls on or even just who to report to sometimes.

Explore other reviews about Lyft

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Meaningful projects. Good science community environment. Good work life balance.

Cons

Company's primary focus is still on ride-sharing business so stock price does not go up.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make over $100 per day most of the time and you meet some nice people for the most part.

Cons

They stop paying you what you earn out of nowhere, then play dumb about it. All reps are Indian and very dismissive. The in app gps glitches constantly and sends you everywhere via the interstate, which forces you to spend more on gas. Riders make things up to get a free ride, which leads to the driver getting deactivated.

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