Micromanagement and Hiring the Wrong Talent with the Wrong Experience - Customer Experience Lyft Employee Review

3.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Friendly relaxed work environment and ability to build

Cons

Lack of reliable tooling or people with knowhow to build it or care.

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5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many opportunities to make impact.

Cons

This scope does come at the cost of intense working hours

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Academic environment that has a lot of interesting science problems from mapping, optimization, plus all the usual user metrics. Rewarding and complex problems that often have a lo t of tradeoff.

Cons

For how good the ICs are, leadership is equally bad. Just riddled with poor decisions top/down. Also given the current state, Uber is just too strong of a competitor and you feel that pressure every day.

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