Good effort - Customer Experience Specialist Lyft Employee Review

4.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Lyft is a fun company to work for and does a good job of getting employees to buy into their relaxed tech-corporate culture. They're great at making building an inclusive and diverse atmosphere where you feel comfortable being yourself. No dress code, lots of snacks and drinks, great benefits and perks with a cool office and they seem to genuinely be trying to create a healthy work-life balance.

Cons

Some of the upper management can be out of touch with their lower level employees and at times make bottom-dollar decisions that seem un-transparent and directionless to their subordinates instead of what's best for their workers. Even before the pandemic they were already cutting costs and benefits that made the company less appealing and the pandemic only accelerated that. Corporate politics became more and more present in my 3+ years there which interfered with my own development and career progression.

Explore other reviews about Lyft

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Meaningful projects. Good science community environment. Good work life balance.

Cons

Company's primary focus is still on ride-sharing business so stock price does not go up.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make over $100 per day most of the time and you meet some nice people for the most part.

Cons

They stop paying you what you earn out of nowhere, then play dumb about it. All reps are Indian and very dismissive. The in app gps glitches constantly and sends you everywhere via the interstate, which forces you to spend more on gas. Riders make things up to get a free ride, which leads to the driver getting deactivated.

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