Decent Tech Company Customer Service Job - Customer Experience Associate Lyft Employee Review

4.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits and emphasis on mental health care, work from home is a plus, awesome culture and coworkers, many managers I've had are really kind and care about me personally

Cons

Lack of opportunity for upward movement, constant added responsibility each year with low reward, pay increases are low compared to inflation and cost of living, schedules change every 6 months based on performance so it's impossible to plan ahead, have a second job, or be in school without accepting you may have to quit at some point due to getting a schedule that doesn't fit. No flexibility with schedules at all compared to other "cooperate" jobs

Explore other reviews about Lyft

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

work when you want to

Cons

dealing with rude customers daily

4.0
Jul 26, 2026
Recommend
CEO approval
Business Outlook

Pros

opportunities for learning, state of the art tech stack

Cons

unstable employment, reorg too frequently

See reviews by: Helpful|Rating|Date|All