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      Lyft

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      Lyft reviews

      Really enjoyed the job! - Customer Service Representative Lyft Employee Review

      4.0
      Sep 4, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having a part time schedule Was able to speak into what my schedule looked like really enjoyed my colleagues and managers

      Cons

      metrics felt impossible at times to meet continuously changed up the strategy of how we communicated with drivers and riders

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      5.0
      May 7, 2026
      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good opportunities for career growth

      Cons

      Understaffed: not enough people to deliver on roadmap

      1.0
      Jun 30, 2026
      Driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can make over $100 per day most of the time and you meet some nice people for the most part.

      Cons

      They stop paying you what you earn out of nowhere, then play dumb about it. All reps are Indian and very dismissive. The in app gps glitches constantly and sends you everywhere via the interstate, which forces you to spend more on gas. Riders make things up to get a free ride, which leads to the driver getting deactivated.

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