toxic company with low integrity - Partnerships Director Lyra Health Employee Review

1.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

The mission and the impact that the company is driving

Cons

The company lacks integrity. I've been asked by the sales leaders to sell features that we don't have to "stay competitive with the market." We have clear gaps in our provider network and in our lack of care coordination, yet we are ruthlessly trained on forward-selling these features. We cannot scale to meet the demand, yet we promise our prospects the moon, and more.

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Lyra Health Response
5y
Thank you for taking the time to provide this feedback. Looking Inward is one of our organization's core values so when we receive feedback, we take it seriously, and use it to improve our organization. If you have any additional details or information you’d like to share, contact me at mking@lyrahealth.com

Explore other reviews about Lyra Health

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture. Great people. Great benefits. Good pay. Excellent work life balance. So much work to do. Lots of growth opportunity

Cons

It is busy. There is no shortage of work to do. Some managers have grown in their roles and built a solid career for themselves at Lyra. They’re great partners to work with. Other managers don’t know what they’re leading, and cause confusion for the business, constantly moving the goalposts.

1.0
Jul 21, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Remote work, potential to make a positive impact

Cons

My experience was that the organization's stated values around employee wellbeing, inclusion, and DEIB did not consistently translate into day-to-day practice. While there was significant emphasis on culture and inclusion initiatives, I found there was often little meaningful, actionable support when employees faced legitimate challenges. The role itself was already highly demanding, but it was made significantly more difficult by unrealistic performance expectations, constant pressure to meet metrics, excessive micromanagement, and limited flexibility or autonomy. Rather than trusting employees to use their professional judgment, the environment often felt focused on surveillance and performance over sustainable, quality work. I also observed what I perceived to be inconsistent treatment of employees by senior leadership. Concerns were not always handled in a way that fostered psychological safety, and management approaches at times felt intimidating rather than supportive. This created an environment where employees could feel discouraged from speaking openly or advocating for themselves. For me, the combination of high stress, limited autonomy, and a leadership culture that did not consistently reflect the organization's stated values ultimately made the role unsustainable. I'm grateful to have moved on to an environment that better aligns with my professional values—one that emphasizes trust, respect, psychological safety, flexibility, and empowering employees to do their best work rather than managing through constant pressure.

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