It's a business after all - Anonymous employee Lyra Health Employee Review

3.0
Oct 26, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-remote work -cool perks/benefits (for now) -smart/talented co-workers I started when Lyra was still considered a "start-up". It was really exciting building a new way to increase access to therapy.

Cons

-burnout -inflexibility -lack of growth opportunities -extracting every ounce of value from staff (especially therapists) Things started to change when we brought on larger companies since we had to cater towards their needs. We were always data-driven, but it turned into being data-obsessed. This contributed to burnout and decreased work satisfaction. I felt like everyone was reduced to a number. It was an aha moment that although the mission is all well and good Lyra is ultimately a business that will do what it needs to do to turn a profit.

Explore other reviews about Lyra Health

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture. Great people. Great benefits. Good pay. Excellent work life balance. So much work to do. Lots of growth opportunity

Cons

It is busy. There is no shortage of work to do. Some managers have grown in their roles and built a solid career for themselves at Lyra. They’re great partners to work with. Other managers don’t know what they’re leading, and cause confusion for the business, constantly moving the goalposts.

1.0
Jul 21, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Remote work, potential to make a positive impact

Cons

My experience was that the organization's stated values around employee wellbeing, inclusion, and DEIB did not consistently translate into day-to-day practice. While there was significant emphasis on culture and inclusion initiatives, I found there was often little meaningful, actionable support when employees faced legitimate challenges. The role itself was already highly demanding, but it was made significantly more difficult by unrealistic performance expectations, constant pressure to meet metrics, excessive micromanagement, and limited flexibility or autonomy. Rather than trusting employees to use their professional judgment, the environment often felt focused on surveillance and performance over sustainable, quality work. I also observed what I perceived to be inconsistent treatment of employees by senior leadership. Concerns were not always handled in a way that fostered psychological safety, and management approaches at times felt intimidating rather than supportive. This created an environment where employees could feel discouraged from speaking openly or advocating for themselves. For me, the combination of high stress, limited autonomy, and a leadership culture that did not consistently reflect the organization's stated values ultimately made the role unsustainable. I'm grateful to have moved on to an environment that better aligns with my professional values—one that emphasizes trust, respect, psychological safety, flexibility, and empowering employees to do their best work rather than managing through constant pressure.

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