Coordinator, Patient Services - Patient Services Coordinator MD Anderson Cancer Center Employee Review

3.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Being part of a team is great. Health benefits good. Patients are our # 1 priority. Interaction with patients is wonderful. Love the job, love the people ! Lots of room for improvement though !

Cons

I have been working for MDACC for 8 years ! No career pathway. Pay is poor for the amount of responsibility and workload. Can be very stressful when dealing with bad management decisions. Demerit point system if tardy or call in. No sick leave, comes out of your vacation time. Pay for own parking. For the #1 Cancer Institute in the country, treatment of staff is poor. Morale is very low at the moment and staff resignations are on the increase.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of room for growth

Cons

Everything varies from department to department

3.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Its mission to cure cancer is great. The research in some labs is groundbreaking.

Cons

There are hand few departments that do weird hiring of people of a specific demographic only (not mentioning which). Most PI s are of that said demographic. And some labs on this department don’t hire people within the US who are truly deserving just because they must hire people from that said demographic from that country. The Chair and Professors openly communicate in non English. So for any other demographic it is hard to secure employment, hard to understand what is being said. One PI forces their ethnic culture on lab members and can ruin your life if you don’t play along. Very little time is spent by some Professors doing research. They mostly write grants and create some preliminary results for a work to write more grants. Even in funding shortage times a lot of research allocated money is spent by some PIs to unnecessarily travel to international conferences frequently making it paid vacations which ideally are suposed academic endeavors. Oncologists have less attitude than the dry lab scientists often.

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